Add Yahoo as a preferred source to see more of our stories on Google. Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to ...

When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, yet a staggering amount of calls aren't emergencies at all. In some cities, ...

Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a nationwide staffing and funding crisis. Across the country, emergency call ...

CHARLOTTE, N.C. (FOX 46 CHARLOTTE) – 911 centers are receiving thousands of calls each year for non-emergencies and dispatchers say you can easily help put an end to the problem. Within the past five ...

SAVING OUR STREETS, OR AT LEAST KEEPING 911 DISPATCHERS IN OSCEOLA COUNTY CALM WHEN TALKING ABOUT THEIR CRISIS CALLS. YEAH, THESE PICTURES SHOW THE MOMENT ECHO FIRST ARRIVED AT TEN WEEKS OLD TO BE THE ...

Tri-Cities residents may be greeted by artificial intelligence the next time they call the non-emergency line for police or fire department help. Beginning late next week, Seattle-based Aurelian AI ...

The emergency call center in Milwaukee is about to get a major upgrade. The Department of Emergency Communications is rolling out new ...

Warning that the county is facing a possible “public safety disaster,” particularly as seasonal threats of thunderstorms approach, James Pfleegor, a retired 911 dispatcher, urged the Lycoming County ...