From printed boarding passes clutched like precious artifacts to overhead bin hovering that would make a helicopter pilot ...

Airports can feel chaotic, and the gate agent’s podium often becomes the flashpoint as passengers line up with questions, frustrations and last-minute requests. But despite being a constant presence ...

Add Yahoo as a preferred source to see more of our stories on Google. Most air travelers have been in this scenario: waiting their turn to board a flight as fellow passengers shove their carry-on bags ...

Traveler recounts airport dispute that escalated into a formal complaint before receiving acknowledgment from the airline.

The era of free upgrades based on charm is over. Today, a gate upgrade is almost always a digital transaction.

Delta said it is verifying “the authenticity of the video” while emphasizing that “civil conduct” is always expected. Video shows alleged Delta attendant arguing with Southwest agent at Atlanta ...