A help desk professional is someone that balances customer service skills with technical competency to assistant internal employees or external clients with computer or technological issues. Internal ...

DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing ...

Although consumers and business clients are much more tech-savvy, in general, due to an increasing use of technology, it's still important to provide services like a help desk, knowledge base and ...

Through the wave of enterprise electronic health record implementations over the past ten years, I’ve seen and heard many organizations come to the conclusion that their traditional help desk ...

We list the best help desk software, to make it simple and easy to manage a single platform for answering queries from staff and/or customers. Whether your support team is working internally or in a ...