A basic guide to tracing complicated call flows on an Avaya Aura system. "If I had an hour to solve a problem, I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions." ...
The communications industry’s largest show, the annual Enterprise Connect being held this week in Orlando, Florida, is a “who’s who” of unified communications and contact center providers as they ...
It is in multi-vendor environment that the capabilities of Session Manager are required to disable boundaries between disparate systems. When Avaya first introduced its Aura Session Manager at last ...