Macroeconomic factors, like rising inflation and increasing global competition, led to trying times recently for professional service companies. As a result, many have been struggling to grow their ...

Back in 2016 I wrote a column about CRM in accounting and wondered if that was the year that CRM would become pervasive in the accounting profession. It turns out I was a bit premature, as the heavier ...

Our in-depth research shows Zoho CRM is the best CRM for sales, as it offers an extremely impressive range of features while undercutting its competition on price. There are other great options when ...

When Oracle agreed early in September to buy former rival Siebel Systems for US$5.85 billion, some questioned how long Siebel would continue its CRM OnDemand service. That question came to light ...

Bolstered by pandemic-induced budgetary changes, law firm chief marketing officers have recently been making investments in technology to help drive revenue growth. But according to one new survey, ...

Microsoft is rolling out a more flexible licensing policy for its CRM Online application that could make it more competitive with the likes of Salesforce.com, but in one instance it also introduces a ...

Microsoft is due to improve the hosting capabilities of its customer relationship management application with the global release of a new version of its Dynamics CRM 3.0 software Monday. The vendor is ...

After months of rumblings out of Redmond, Microsoft finally released Version 1.0 of its Customer Relationship Management (MS CRM) Professional Suite Edition late last month. The wait has paid off: ...

CRM software solutions with built-in project management tools help streamline client relationships and task management. Explore our top picks for the best CRM solutions with project management. When a ...