Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

If I were to ask you, as business leaders, what keeps you up at night, chances are high that managing change would be at the top of your list. According to a study published in Harvard Business Review ...

Business managers and employees must be capable of pursuing new opportunities that benefit and ultimately change a business. It's important that a company's people, processes and systems contribute to ...

BDO reports on fostering change champions in organizations to enhance transformation success and mitigate employee resistance.

“Seventy percent of corporate transformation efforts are doomed to fail.” International change leader and Harvard Business School professor Dr. John Kotter made this dire assertion more than 25 years ...

Benjamin Franklin famously said, “In this world nothing can be said to be certain, except death and taxes.” Franklin could have added a third certainty: change. Change comes whether we like it or not.

The late Chief Alan Brunacini once said that there are two things that firefighters hate: change and the way things are. This might be true, and if it is, in many cases, it’s because of past and ...

In the last two posts, we have talked specifically about the change process and about the stages of change identified by James Prochaska and his colleagues through their research. In this post and the ...