We are deploying digital pseudo-therapists at an unprecedented scale, and those most at risk of negative outcomes are teens.

2. Complex technical support For the basic, “How do I change my address” type questions, chatbots are fine. But at a certain point, a tech request becomes far too complex for a chatbot response.

Three widely used artificial intelligence chatbots generally do a good job responding to very-high-risk and very-low-risk ...

Meta is under fire for its AI chatbots being allowed to talk "seductively" to kids. Business Insider correspondents discuss ...

Basically, any product you can think of. For example, tell H&M’s Kik chatbot about a piece of clothing you have and they’ll build an outfit for you. 3. Customer Support ...

This week's Meta AI chatbot leak could have repercussions for the company beyond bad PR. On Friday, Senator Josh Hawley (R-MO ...