7-Eleven, the convenience chain with 10,900 stores in North America, launched a chatbot on Facebook Messenger that lets users sign up for the 7Rewards customer loyalty platform, find a nearby store ...

2016 has been the year of the chatbot. Since the feature was announced at F8 in April 2016, the number of bots on Facebook Messenger have grown to over 33,000 on the platform to date. But how have ...

Michelob Ultra is using a Facebook Messenger bot to get users to sign up for weekly, "influencer-led" workout sessions, according to MediaPost. The sessions will be put out via Messenger in a bid to ...

Marriott International, Inc., the global hospitality leader with over 6,200 properties in 125 countries and territories, has radically enhanced the job search and apply experience with the launch of ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Consumers want to interact with businesses on their own terms and in the ...

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There are many chatbot courses out there now that chatbots are a very popular customer service tool. What is a chatbot and why are they important? Well, we’ll tell you about that in a little bit. The ...