It should be clear that if an organization wants to transform itself with data and technology, it can’t do so with technical professionals alone. Amateurs or “citizens” must be engaged to develop ...

For more than 60 years, we have talked about workflow automation, driven by data, to add efficiency, reduce costs, manage labor challenges, and increase margins. In this century, we stepped up the ...

Silverback AI Chatbot has announced the introduction of its AI Automation Agency framework, a structured approach designed to integrate artificial intelligence across business workflows, communication ...