The phrase “Communication is key” might seem cliche, but when a crisis hits, coordinated communication is vital. Oklahoma State University (OSU) has seen its fair share of tragedy, from a plane crash ...

The University of Miami has turned 100 years of experience navigating high-stakes situations into a tested and trusted communications model—and the leadership team is ready to share what they’ve ...

Business crises are almost inevitable in a fast-paced, constantly changing and social-media-hungry world. When an organization is in the midst of a crisis, it’s essential to provide stakeholders, ...

The sudden onset of a crisis can pose an existential threat to your non-profit organization, especially since your reputation is your most ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

In today’s fast-paced world, which is further fueled by social media, news and information seem to always be in excess. This can be both a blessing and a curse for organizations: on the one hand, it’s ...

When law firms or legal departments face crises, whether that be a data breach exposing client information, allegations of professional misconduct, a high-profile case gone awry or something truly ...

Johanna is Merck’s SVP, Global Communications and Strategic Operations and CoS to the EVP and Chief Communications & Public Affairs Officer. Sometimes, every day seems to bring a new crisis. Whether ...

Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. Hospitals are uniquely mandated to maintain robust, all-hazards ...

Which came first, the classroom or the disaster? It doesn’t matter. They are interwoven and interdependent in a constant cycle of learning, executing, and learning more. Wash. Rinse. Repeat. I reached ...

Iridium Communications Inc. has announced a partnership with World Central Kitchen (WCK) to support food assistance efforts during crises. This collaboration will enhance WCK's ability to coordinate ...

“Please tell us about a time when you supported a student in crisis. What did you learn?” After years serving as a licensed clinical social worker in Army Special Operations, being my various units’ ...