The plumbing and heating industry is becoming increasingly competitive. This may be due to a sudden rise in demand for home improvements during the pandemic which pushed the industry to a record high ...

With the need for constant innovation, creating systems that meet customer expectations demands continuous improvement within a complex design process. The American Society for Quality defines ...

In an article published in the December 2011 issue of The Joint Commission Journal on Quality and Patient Safety, Oakland, Calif.-based Kaiser Permanente shares the continuous improvement process used ...

IndustryWeek’s coverage of lean and continuous improvement over the past year presents a wealth of wisdom to help advance your 2026 pursuit of manufacturing excellence. If you are looking for a finish ...

“Respect for people” is one of the most critical lean principles, and also one of the most misunderstood. If not practiced, developing a lean culture of continuous improvement is impossible. Most ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

Steve Swinney is CEO of Kodiak Building Partners, a leader in the building materials industry that manages locally led companies. In the world of business, everyone is focused on value creation, but ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...