-- Controlling types have to be right. There is always an excuse for their behavior (however brutal) and always a reason to blame others. Controlling people are perfectionists and micro-managers.

One study concluded that empathy helps de-escalate conflicts, improve communication, and find collaborative solutions. While it can build rapport in healthy relationships, an over-reliance on ...

Successful people are less likely to automatically assume what someone said about them is true, and they're aware of their schemas. They consider not only what the other person said about them, but ...

Offering calm, disengaged responses might quell conflict in some situations, but it’s not a long-term strategy, experts say.

Use these effective counseling techniques in your conversations with employees to foster understanding, resolve conflicts, ...

At some point, almost everyone will have to work with a difficult person. Maybe it’s someone who isn’t meeting their deadlines, isn’t living up to their responsibilities, or has an abrasive ...

In an excerpt from her new book, Harvard Business School lecturer Margaret C. Andrews lays out strategies for dealing with a ...

This article is published by AllBusiness.com, a partner of TIME. By Krish Chopra It was 11 p.m. on a Thursday when my phone rang—again. Another nurse practitioner student was overwhelmed and panicked ...

The most important thing for a person is how he manages their relationships. Especially if it is about girlfriend and wife, then it becomes more difficult for a person. Let us tell you about it.

It could be a reasonable strategy to “be a gray rock” when dealing with someone you interact with only occasionally, such as an annoying neighbor or co-worker,“but when there is a narcissist in your ...