An undercover investigation into how British Gas installs prepayment meters in vulnerable customers' homes has been met with swift action, with the company pausing the practice and Ofgem launching an ...

British Gas has announced it will stop using contractors to fit prepayment meters under court warrant – but stopped short of phasing out its use of them. Instead any future fitting of prepayment ...

BRITISH Gas is being urged to make a major change after it forced entry into customers' homes to fit prepayment meters. The energy giant has been banned from force fitting pre-payment meters by Ofgem.

British Gas debt collectors are breaking into vulnerable customers' homes to fit prepayment meters, it has been reported. Energy companies like British Gas obtain court warrants which give them the ...

British Gas has said it will carry out any future force-fitting of prepayment meters itself following an outcry over how a contractor had behaved. A report by the Times found agents acting for British ...

British Gas has been banned from forcing prepayment meters and is now under pressure to explain how it will compensate 'vulnerable' customers who faced debt collectors. Energy regulator Ofgem has now ...

Energy giant British Gas is under pressure to explain how it will compensate “vulnerable” customers who were subjected to debt collectors forcibly entering their homes to install prepayment meters, ...

Ofgem has launched an investigation into British Gas following reports the firm has been sending debt collectors to “break into” customers’ homes to “force-fit” prepayment meters – including in ...

A gas engineer installing a smart meter had the fright of his life at work - when he stumbled across a snake. Rashad Khan had been called to an address in Mulgrave Street, Cobridge, to fit the new ...