If you’re a helping professional, chances are you’ve had difficult clients. Here are composite examples of difficult clients I’ve had and what has worked best in working with them. And if ...

Dealing with difficult clients is an inevitable part of doing business. While it may be tempting to simply ignore them or acquiesce to their demands, this type of approach can lead to more ...

Tough clients? They’re challenges—and opportunities. Master these strategies to handle complaints, sharpen your skills, and turn tricky situations into wins.

Certain mindfulness techniques can help financial advisors better understand, and respond to, the emotion that’s bound up with their clients’ financial lives.

A few veteran advisors spoke to Financial Advisor about these past struggles, weighing in on how their most difficult clients taught them important lessons and ultimately made them better at their ...

Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

Among the most difficult conversations advisors said they have with clients includes premarital planning and divorce planning, according to a recent eMoney study.

While I sympathize with clients’ frustrations, and with personal challenges that may aggravate their responses to a situation, at times it is very difficult to take.

The most difficult people in our lives are those we are forced to work with. Here's how to ease the tension.