-- Controlling types have to be right. There is always an excuse for their behavior (however brutal) and always a reason to blame others. Controlling people are perfectionists and micro-managers.

From setting boundaries to walking away with grace, here’s how to manage difficult people without losing your composure — or ...

It’s safe to say that dealing with a difficult boss is a pretty universal experience. Recently, three out of four employees said their boss is the most stressful part of their job. The numbers speak ...

Listen to this article Concentration and mental toughness are the margins of victory. — Bill Russell, NBA Hall of Fame I was contacted by a reader of this column who asked for […] ...

Who’s a difficult person? Aggressive, manipulative, bossy, distrustful, insensitive, fussy, quarrelsome, ill-mannered, rigid – one who possesses any two or more of these qualities is not easy to ...