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A new report provides potential metrics for moving hospitals from volume-based care to value-based care. The report, “Metrics for the Second Curve of Health Care,” was prepared by the American ...

Rather than placing all focus on metrics, sales leaders must recognize the importance of building principled, customer-led ...

Despite years of talking about patient centricity and developing strategies for patient-driven care, many hospitals still miss the mark, according to Kaufman Hall. In the 2023 State of Healthcare ...

Steps CMOs can take to become more successful in delivering customer experiences that add value for both the customer and the organization. CMOs want to make CX investments that will drive the most ...

For years, marketers have measured the success of their campaigns by reviewing traditional performance metrics such as clicks, impressions, click-through rates and bounce rates. As data and content, ...

Opinions expressed by Entrepreneur contributors are their own. Founding a startup can be one of the most exciting experiences in business. Arguably, it is also one of the most stressful experiences, ...

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In this special guest feature, Scott Clark, Co-founder and CEO of SigOpt, discusses why measurement should be the first step of any deep learning strategy. Before SigOpt, Scott led academic research ...

Data is critical for informing your video content strategy. But trusting vanity metrics can tempt you into setting the wrong ...