NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

BUFFALO, N.Y. — Come January, NYSEG will start installing so-called "smart meters" for its estimated 190,000 electric customers in Western New York. NYSEG spokesperson Shelby Cohen explains that a ...

The president and CEO of New York State Electric & Gas met with community members Wednesday at Lockport Town Hall to answer questions about smart meters. NYSEG is seeking the go-ahead from homeowners ...

Hello! I cover the Eastern Suburbs for 7 News WKBW. If you have a story idea, please email me at [email protected] BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints ...

ROCHESTER, N.Y. (WHEC) — In the coming weeks, RG&E and NYSEG will begin the three-year process of replacing all of the electric meters on homes, apartments and businesses in our region with smart ...

ELMIRA, N.Y.(WETM) – NYSEG is changing both electric and gas meters that will send in its own data. The reason for this is to accurately bill the customers every month. It will also help to be able to ...

LANCASTER, N.Y. — Over the past several weeks, dozens of NYSEG customers in Western New York have reached out to 2 On Your Side with concerns about their recent ...

(WBNG) -- For this edition of “You Ask, We Answer,” 12 News takes a look at the new NYSEG smart meters. Several viewers have reached out and are still confused about how these meters would run and why ...

NYSEG and RG&E are in the opening stages of a plan to roll out nearly two million smart meters. Some customers in Central New York reached out to the I-Team with concerns about safety, privacy and ...

Hello! I cover the Eastern Suburbs for 7 News WKBW. If you have a story idea, please email me at [email protected] ALDEN, N.Y. (WKBW) — Multiple NYSEG customers have reached out to 7 Problem ...

ROCHESTER, N.Y. — If your natural gas meter is inside your home, crews might move it outside of your home soon, if you’re an RG&E or NYSEG customer. The utility companies are continuing their meter ...