On-call was built on a false assumption: that humans are the fastest way to interpret failure. That assumption collapsed the moment production systems began making economic decisions continuously. In ...

Nothing is more frustrating for a fleet than bringing a truck back to a shop for a recurring problem. Given the cost of downtime, fleets expect repairs to be made correctly the first time. Yet, there ...

Haven applies artificial intelligence to modernize incident investigations, root cause analysis, and prevention across high-risk industries ...

When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

Root-cause analysis is core to problem-solving across many fields. From hospitals searching for patient safety issues to engineers diagnosing faults in complex machinery, finding the source of a ...

Patient safety remains a cornerstone of effective healthcare delivery, with Root Cause Analysis (RCA) emerging as a vital process for understanding and preventing adverse events. RCA is a systematic ...

During a recent visit to a skilled nursing facility, a nurse made an insightful comment that stuck with me: “You can’t unscramble eggs.” This simple yet profound statement highlighted the difficulty ...

Aporia, a machine learning (ML) observability platform, today announced the launch of a tool that aims to ease investigation of production data. The company asserts that its Production Investigation ...

Over 50% of frontend ASIC hardware engineering time is spent on debugging and root cause analysis, spent churning through millions of lines of code and terabytes of waveform data. Despite this, there ...