Founded in 1999 in San Francisco, Salesforce targets mid-market to large enterprises seeking unified CRM and data platforms. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, ...

Agentforce Contact Center has been in pilot mode with 60 users, Compass Working Capital and Savant Systems among them.

Millions of U.S. residents rely on personalized interactions with government for information regarding crucial services like healthcare, student loans, benefits and much more. In increasingly ...

To say that Salesforce.com has scaled up in its 10 years as a software-as-a-service (SaaS) CRM software provider is an understatement. At its inception, the company was mostly geared toward the ...