Southwest Airlines needs to do some major damage control to "win back" the hearts of formerly loyal passengers who feel betrayed by new policies.

Southwest Airlines, the dominant carrier at Dallas Love Field that operates 18 of the airport’s 20 gates, needs a lot of daily support to transport thousands of passengers across its expansive network ...

Add Yahoo as a preferred source to see more of our stories on Google. Southwest Airlines has had an open seating policy since its inception (Southwest Airlines) It’s the end of an era for Southwest ...

Like any new process, we’ll continue looking for ways we can improve to make it even more positive for our Customers.” ...

Southwest Airlines passengers made their final boarding-time scrambles for seats on Monday as the Dallas-based carrier prepared to end the open-seating system that distinguished it from other airlines ...

Southwest Airlines passengers made their final boarding-time scrambles for seats on Monday as the carrier prepared to end the open-seating system that distinguished it from other airlines for more ...

Too many analysts assume that Southwest will just adjust itself to be more like other airlines. They may be very mistaken. USA air travelers are well aware that changes are going on at Southwest ...