Uber customer service also has methods of reaching out to them on your behalf, just in case they’re already busy with a new customer. To establish this connection, follow the previous steps to ...

Uber doesn’t want to hear about your complaints or problems with its service, at least over email. The on-demand private car service is moving away from offering support through traditional ...

Uber has also been criticized in the past for not having a phone number for immediate assistance and it was tough to tell if a human was on your case via email complaints. The Uber customer ...

The in-app messaging customer service, launched last year, became widely available to U.S. users in January. Uber looks to expand the feature abroad in its communication with riders and drivers.

Uber has made some substantial changes to its app and now, instead of sending an email to the company, you’ll be able to simply message someone in the customer service section of the app.