Stop choosing between innovation and control. Get real-time schedule adherence and full workforce visibility, in one integration. SAN RAMON, Calif. & MELVILLE, N.Y.--(BUSINESS WIRE)-- Dialpad, the ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced its May events including Engage21, its annual conference, which will showcase the Verint ...

Wavenet, a leading and respected, multi-award-winning business provider of telecoms and technology solutions, today announced it has joined a financial compliance partner program managed by Verint® ...

Customer Representatives from Leading Organizations Corroborate on Industry Trends, Next-Generation Solutions and Methodologies to Drive Loyalty and Optimum Business Impact Together, the council helps ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Verint’s recently launched Financial Compliance offerings—available both ...

Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that it has been named a finalist in the Best Automation Solution category at the prestigious Customer ...

ORLANDO, Fla.--(BUSINESS WIRE)--Engage 2022 — Verint ® (Nasdaq: VRNT), The Customer Engagement Company ™, today announced Verint Total Quality, a strategic, holistic approach to elevating quality ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company ™, today announced its Financial Compliance solution has won the Data Management Partner for ...

In large contact centers, workforce management and real-time operations are often out of sync—leaving supervisors blind to schedule adherence, planners slow to react, and agents frustrated by constant ...