Stop choosing between innovation and control. Get real-time schedule adherence and full workforce visibility, in one integration. SAN RAMON, Calif. & MELVILLE, N.Y.--(BUSINESS WIRE)-- Dialpad, the ...
MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced its May events including Engage21, its annual conference, which will showcase the Verint ...
Customer Representatives from Leading Organizations Corroborate on Industry Trends, Next-Generation Solutions and Methodologies to Drive Loyalty and Optimum Business Impact Together, the council helps ...
Wavenet, a leading and respected, multi-award-winning business provider of telecoms and technology solutions, today announced it has joined a financial compliance partner program managed by Verint® ...
This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Verint’s recently launched Financial Compliance offerings—available both ...
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that it has been named a finalist in the Best Automation Solution category at the prestigious Customer ...
In large contact centers, workforce management and real-time operations are often out of sync—leaving supervisors blind to schedule adherence, planners slow to react, and agents frustrated by constant ...