With the roof caving in from a torrent of rain and then a gush of more water bursting from a water main and the fire sprinklers, George Malgoza raced to his company’s wiring closet and grabbed the ...

When Education Department officials adopted voice-over-IP technology two years ago, they wanted technology that could smoothly handle customers' calls to the Federal Student Aid office. Now, they view ...

What is it about voice over IP that creates such passionate dogmatism? Far too much of what passes for debate about the future of voice over IP is dominated by assertions of perfect foreknowledge.

Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

In 2022, the Sacramento County Office of Education had a decision to make: Pay to upgrade its aging, on-premises Voice over IP phone system, or trust its telephony needs to the cloud. SCOE, which ...