CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

Operational customer relationship management tools offer advanced custom workflows, visual pipelines, and day-to-day operation management tools to provide the best client experience with minimal ...

The best CRM software is generalized sales tools that allow businesses of all sizes to manage and track customer interactions and streamline processes. The software offers a mix of core and advanced ...

In today's fast-paced business world, growth is often the ultimate goal. But as businesses expand, a common fear emerges: will scaling mean losing the personal connection with customers that made us ...

Oakmark Funds, advised by Harris Associates, released its “Oakmark Fund” second quarter 2025 investor letter. A copy of the letter can be downloaded here. In the second quarter, the fund ...

Salesforce (CRM) is leading enterprise AI monetization, with Agentforce driving 120% y/y AI revenue growth and significant ...

Salesforce, Inc. CRM posted strong results in its AI and Data Cloud businesses. In the second quarter of fiscal 2026, the ...

Modern no-code CRMs break down these barriers by unifying all functions within a single, cohesive platform. Shared data models, integrated workflows, and real-time visibility empower teams to ...