As Microsoft Unified Support costs continue to climb, many organizations struggle to determine whether they’re truly getting value for their support spend. With complex pricing models, formula-based ...

For years, Microsoft Unified Support operated as the de facto model for enterprise IT—slow (or sluggish) , expensive, and often rigid by design. But a new generation of organizations is reassessing ...

Rural healthcare organizations and independent or community hospitals that can’t afford Microsoft Unified have affordable ...

Microsoft has embedded operational requirements for partners to help guide customers across the entire technology stack – ...

Microsoft Corp. described wide industry support during the formal announcement of Office Communications Server in San Francisco on Tuesday. Despite the potential to compete against portions of the ...