Not that I achieve it 100 percent of the time–a tall order for any business owner–but one of my core business goals has always been to provide a great customer experience. The kind of experience that ...

CEO, Founder and Manager at Hot Dog Marketing helping businesses prepare for their next phase of growth with comprehensive marketing. I’m declaring that this is the year of improving your customer ...

The ability to deliver a great customer experience is everything for insurers, but a pair of 2022 J.D. Power customer satisfaction surveys found that insurers who sell life and annuity products have a ...