Indian ride-hailing firm Ola Consumer on Friday said it does not set fares based on a user's phone model, a day after global rival Uber denied allegations of differential pricing for Android and Apple phones.

Ride-hailing firm Ola on Friday clarified that it follows a “homogenous pricing structure” and does not differentiate pricing based on users’ mobile operating systems for identical rides.

Ola and Uber have denied allegations of differential pricing based on mobile operating systems after receiving notices from the Central Consumer Protection Authority. Both companies stated they follow a homogeneous pricing structure and are keen to cooperate with the CCPA to resolve any misunderstandings regarding consumer rights.

An Indian government body has sent notices to ride-hailing firms Ola and Uber over alleged differential pricing for Android and Apple phones, the country's consumer affairs minister, Pralhad Joshi, said in a post on X on Thursday.

App-based cab service aggregators Uber and Ola have rejected claims that they charge varying prices based on users' phone models. They clarified the issue on Friday saying they did not set fares based on a user's phone model after the government sent notices to them over alleged differential pricing based on the type of mobile device used to book rides.

Central Consumer Protection Authority had issued notices to both Ola and Uber concerning allegations of differential pricing based on users' mobile operating systems

Ola and Uber have been served notices concerning allegations of differential pricing based on users' mobile operating systems.

Cab-hailing platforms Ola and Uber have responded to the allegations of fare discrepancies based on the type of mobile phone used and have responded firmly denying said allegations on Friday.What Is The Controversy?

Prahlad Joshi, while replying to a news report about Uber and Ola's differential pricing for iPhone and Android phones, had said there was "zero tolerance for consumer exploitation".