The splash page startup for Steamlabs’ chatbot activity. Illustration by Steamlabs. You will be using a chatbot created by Steamlabs to help you understand some of the options that service ...

Experts say that many of the AI industry’s design decisions are likely to fuel episodes of AI psychosis. Many raised concerns ...

As for any creative enterprise, in bot design, the devil is in the details. At BotSociety, we really care about chatbot design, so we have put together a small list of the most common mistakes ...

A comprehensive review by European researchers reveals that while educational chatbots are widely used and often effective, most lack theoretical grounding and standardized evaluation. The study urges ...

A chatbot’s design plays a more strategic role than one might think and requires an immense amount of human input to create.

A final update pertains to the general availability of the Amazon Lex Automated Chatbot Designer, which makes it easier for businesses to design and create chatbots trained on their own transcripts.

We are deploying digital pseudo-therapists at an unprecedented scale, and those most at risk of negative outcomes are teens.