Use AI to rehearse what to say, how to say it, and how to recover when things go sideways in your next difficult conversation at work.

TACO is a simple, four-part framework I developed to help high-performing leaders and teams handle difficult conversations with calm, clarity and compassion.

Facing a tough conversation with an employee? Here are five tips from executive coach and former CEO Martha Brown on how to have those discussions that managers might prefer to avoid but need to have.

Difficult conversations are easy to avoid, but with preparation, a few key tools, and practice, you can navigate them more effectively.

Uncomfortable conversations are inevitable in both personal and professional life, yet they are often avoided. However, learning how to handle these challenging discussions can lead to significant ...

Disagreement doesn’t have to be demeaning or dehumanizing. Justin Jones-Fosu, author of "I Respectfully Disagree: How to Have Difficult Conversations in a Divided World," joined us to share a ...

Reading Difficult Conversations, what I’d heard over and over again became real: What people think or say about me isn’t about me, it’s about them.

We asked therapists, psychologists and other workplace experts to recommend books that can help you get along with difficult people — or at least disagree with them more constructively.