Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Eight hours a week for every social care worker is said to have been saved on admin, allowing a greater focus on core ...

Clear, reliable audio is no longer optional, say Genevieve Juillard, CEO of IDC, and Chris Schyvinck, president and CEO at ...

PayPal and OpenAI partnerships are signalling a significant shift as conversational AI transforms financial services commerce ...

SoundHound AI is well-positioned in voice AI but trades at a premium valuation amid volatile AI sector sentiment. See why I ...

Where RealPrize really shines is its starter package first-purchase bonus, where you can receive up to 625,000 GC, 125 SC, ...

"The business sense uses of AI are ones that we think of as enhancing productivity for the human beings that are involved in a particular task," said Oxman.

Cryptocurrency exchange Binance has brought to light what it called a "new type of scam" in which a user fabricated evidence ...

Oxylabs requires more technical expertise than other proxy services, but its data collection tools are unmatched in the space ...

Recent state and federal changes mean the amount of financial help available and who is eligible have changed, officials said ...

A handbook found during a police raid on a compound used by a cyberfraud gang in the Philippines offers detailed instructions ...