NEW YORK – A Qualtrics executive at CXNYC 2015 claimed that JetBlue Airways has done a commendable job of combining transactional data and market research to better understand the customer experience ...

71% of market researchers agree that within 3 years, synthetic responses will make up more than half of data collection, according to the 2025 Market Research Trends Report from Qualtrics Market ...

New benchmarks for employee experience, contact center and healthcare contextualize customer, patient and employee feedback, enabling organizations to take swift, targeted action to improve ...

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Qualtrics' data collection and analytics platform has achieved State Risk and Authorization Management Program (StateRAMP) authorization for protecting the privacy and security of its customers' data, ...

Qualtrics' President of AI, Gurdeep Pall, believes the company's repository of human sentiment data could position it to move beyond traditional experience management into higher-value business ...

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, today announced new XM Benchmarks that will give organizations insights to ...