Loyal Southwest Airlines flyers are giving up A-list over new rules

Southwest Airlines needs to do some major damage control to "win back" the hearts of formerly loyal passengers who feel betrayed by new policies.
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Woman flies from Kansas City to Orlando on Southwest Airlines. Then she learns about their new seat policy

A woman boarded a Southwest Airlines flight heading to Orlando from Kansas City with her family. Then, she realized she wouldn’t be able to sit next to either of her kids. TikToker @findwhatsbeautiful ...
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Southwest Flight Attendants ‘Up In Arms’ Over Controversial New Airline Policy

Southwest Airlines is facing backlash after introducing another new policy months after taking away open seating.

Southwest Airlines updates boarding and seating system amid complaints

The Dallas-based carrier moved to assigned seating in January and said it is addressing issues with boarding and overhead bin space.