New solution orchestrates and automates customer service workflows with agentic AI to reduce cost and accelerate resolution across front-office care and back-office operations HOBOKEN, N.J.

NICE today announced the launch of CXone Mpower Orchestrator, the only solution that delivers true end-to-end automation for customer service by unifying all touchpoints, including virtual agents, ...

The French group EPSA, an European expert in performance, acquires the Dutch company GIS International, a specialist in cost ...

Achievements Position Diversified on a Meaningful Path Forward as a Stronger and Larger CompanyExecuted Approximately $2 Billion of ...

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We as lawyers have the obligation to make clear that these executive orders are fundamentally unjust; they are directed at ...