New solution orchestrates and automates customer service workflows with agentic AI to reduce cost and accelerate resolution across front-office care and back-office operations HOBOKEN, N.J.
NICE today announced the launch of CXone Mpower Orchestrator, the only solution that delivers true end-to-end automation for customer service by unifying all touchpoints, including virtual agents, ...
The French group EPSA, an European expert in performance, acquires the Dutch company GIS International, a specialist in cost ...
Achievements Position Diversified on a Meaningful Path Forward as a Stronger and Larger CompanyExecuted Approximately $2 Billion of ...
Global expert services and consulting firm BRG today announced the expansion of its Healthcare Advisory team. Co-led by industry leaders and BRG Managing Directors Rick May, MD and Jeff Leibach, the ...
New Jersey's governor's race this year, one of just two along with Virginia, is emerging as a proving ground for Democrats ...
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We as lawyers have the obligation to make clear that these executive orders are fundamentally unjust; they are directed at ...