New solution orchestrates and automates customer service workflows with agentic AI to reduce cost and accelerate resolution across front-office care and back-office operations HOBOKEN, N.J.

NICE today announced the launch of CXone Mpower Orchestrator, the only solution that delivers true end-to-end automation for customer service by unifying all touchpoints, including virtual agents, ...

Strong returns in U.S. stocks, particularly over the past two plus years, have led investors to question the relative lack of ...

For most Illinois students, learning ability is limited by their ZIP code far more than their academic capabilities. But for ...

California will borrow $3.44 billion this month to keep its Medicaid program afloat as costs for the state’s healthcare ...

OneTrust, the market-defining platform helping organizations use data and AI responsibly, today announced several multi-scope enhancements to help businesses keep pace with compliance in the face of ...

Spokesman-Review reporter Nick Gibson was in Florida last week to report on Anne McClain’s and NASA’s SpaceX launch from the ...

TN Agriculture Minister M R K Panneerselvam began his budget speech, highlighting the growth of Tamil Nadu's farmland from ...

The moment you step into Country Village Antique Mall in Logan, you’re not just entering a store – you’re tumbling headfirst into a wormhole that spits you out somewhere between your grandmother’s ...

The French group EPSA, an European expert in performance, acquires the Dutch company GIS International, a specialist in cost ...

Annuities have some unique tax advantages. In some cases ... A free quote comparison service with interest rates from dozens of insurers is available at www.annuityadvantage.com or by calling ...