Storch was incensed. Nothing was resolved. She believed she should not lose out because Verizon’s system is unable to honor ...

In another, he said he was pleased to have resolved the issue. Storch was ... only exacerbates how much Verizon has missed the mark,” she said. If customer service is a priority, “Verizon ...

The latest report from J.D. Power has some interesting details about people's home internet preferences, including a ...

Think your cell phone bill is too high? You’re probably right. Many of us are overpaying by hundreds of dollars each year.

Small businesses, like The Little House in New Orleans, are a common target for cyber crimes. Experts say social media ...

Assuming you have a choice of internet providers, which one should you pick for the best reliability, speed, and overall ...

Seemingly overnight, we've seen a rise in 5G home internet popularity. One report found that 89% of new broadband ...

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The AI in use at Verizon and elsewhere has made incredible strides in the last couple of years, said Rob Walker, Pegasystems general manager of customer engagement. However, hallucinations still ...

A sliced fiber line left thousands without cell service across the Northshore; service was restored overnight, but some users ...