Storch was incensed. Nothing was resolved. She believed she should not lose out because Verizon’s system is unable to honor ...

Like the other big carriers, Verizon offers a lower-cost prepaid service, Total Wireless. Sure, you save money, but is it ...

In another, he said he was pleased to have resolved the issue. Storch was ... only exacerbates how much Verizon has missed the mark,” she said. If customer service is a priority, “Verizon ...

A Campbell County resident, Edwin Hanson, has finally had his landline service restored after enduring weeks of connectivity ...

This latest promotion brings the already cheap Visible service down to just $20, with even the most expensive plan at only ...

A Verizon outage impacting 15 towers in the Tallahassee area has led to customer frustration and problems with calls ... was actively working on restoring service. Outages could continue into ...

The breakup is complete. The only thing left is to box up and return any belongings. This is an important step because, ...

The PSC approved Frontier’s purchase of Verizon landlines in May 2010. It was the last of nine states to do so. That transaction also included Arizona, California, Illinois, Nevada, Ohio, Oregon, ...

The latest report from J.D. Power has some interesting details about people's home internet preferences, including a ...