Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer service experiences Survey of more than 600 U.S. consumers shows frustration ...

Forbes contributors publish independent expert analyses and insights. I consult on marketing strategy, content creation, and messaging. Bitcoin slipped below $90,000 on Dec. 1, 2025, erasing $1 ...

One of the biggest Prime Video original shows will return for its second season this week, but things are going as smoothly as the streamer would have hoped. Fallout Season 2 will begin streaming on ...

Prime Video has removed a video recap generated via artificial intelligence (AI) for its TV series Fallout after users reported it featured a number of inaccuracies about the shot. In November, Prime ...

Amazon's (NASDAQ: AMZN) Prime Video has pulled some of its AI-generated English and Spanish voice dubs from TV shows and movies after its performance was criticized by viewers on social media, ...

Amazon Prime Video has pulled the AI Recap video it created with its generative AI models after it messed up the season one catch-up for one of its most famous returning shows, "Fallout." According to ...

I've been reviewing hardware and software, devising testing methodology and handed out buying advice for what seems like forever; I'm currently absorbed by computers and gaming hardware, but ...

Amazon rolled out AI-powered video recaps back in November, to help with the fact that "sometimes we need a refresher before jumping back in" to our favorite shows. That's especially true of any ...

Never let a computer do a recapper’s job. Once again showcasing the limitations of a computer’s ability to follow the simple plot of a television show based on a long-running video game series, Prime ...

As AI-assisted coding accelerates development velocity by orders of magnitude, security teams face an expanding crisis: they can manually review only 10-15% of planned work before release, leaving 85% ...

In November, Amazon announced that it was launching AI video recaps for TV shows. GamesRadar pointed out that the show's AI video recap incorrectly identifies the time period of the show's flashbacks, ...

Fallout’s season one recap was where viewers first noticed something was off. The AI confidently claimed that one of The Ghoul’s flashbacks took place in 1950s, even though the scene is actually set ...