Even so, while it has maintained a hybrid policy, Citi has tightened its workplace policies and stepped up enforcement of attendance minimums. In August 2023, Citi began tracking security pass swipes in order to ensure that workers were in-person at least three days a week.

In a notable divergence from the banking industry's return-to-office trend, Citigroup (NYSE:C) CEO Jane Fraser said the lender will maintain its hybrid work model, according to a recent media report.