Staying connected with customers without overwhelming them is tricky to balance. Over-engagement, such as too many untargeted ...

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by impressive revenue growth and enhanced platform capabilities.

From the new Business Suite to the Business Data Cloud and the AI apps, everything is to be pre-configured in the cloud.

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Discover the key differences between cash registers and POS systems. Compare features, costs, and benefits to choose the best ...

With its explosion on Tuesday following a blowout earnings report, Palantir (NASDAQ: PLTR) crossed a market cap of $200 ...

Pipedrive helps salespeople manage and automate the sales process so that they can focus on leads and strategy. With this new ...

Salesforce’s growth story remains compelling, with projected revenue growth of 17% in 2025 and strong demand for AI-driven ...

Layoffs at Salesforce are set to impact over 150 employees in San Francisco. According to a state filing, the customer ...