I recently asked an acquaintance how she was four times in a row. Here's how to avoid getting stuck on this conversational ...

Today, we are going to learn phrases that you can use to reply to "thank you". Watch the full video: It's my pleasure. Don't ...

The worst thing you can ask at the start of any interaction is: "How are you?" You're essentially telling the other person that the interaction will be like every other interaction. They'll most ...

In this digital age, it's not uncommon to receive random emails. If you've subscribed to a service or a social media account, you'll get updates from them every so often. Transferred some money on an ...

What’s appealing about therapy is that therapists usually know what to say when others run out of words. Good therapists know how to respond to the good, the bad, and the ugly, which is why it’s ...

When Winter Storm Uri hit Texas in 2021, Rayburn Cooperative faced one of the most difficult moments in its history. Walk into any bookstore, and you’ll find shelves full of books dissecting what ...

Whether it’s a glowing review or a critical one, acknowledging feedback shows that you value your customers’ opinions. A simple “Thank you for your feedback” can go a long way in establishing rapport.

No matter what kind of app you're using to chat, you can pretty much expect that people will ask about how you're doing. The thing is, how you respond to a "How are you?" text can change the entire ...

For weeks now, there has been a message languishing unanswered in the depths of my WhatsApp history. Periodically, I tell myself that today will be the day I finally get my act together and respond. I ...

We know that increased workforce diversity supports positive business outcomes - and is the right thing to do. But it’s also true that more frequent interactions with colleagues whose age, gender, ...

It's your birthday, and people are going to be wishing you well. The thing is, it's not always easy to know how to respond to "happy birthday." A simple "thanks" is totally fine in pretty much any ...