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You may have seen that the International Trade Commission (ITC) recently issued a decision determining that NJOY Ace ® products infringe certain patents of Juul ® Labs, Inc. What does this mean for you? We’re here to help - check out the FAQs below for all you need to know. Additionally, click here to stay in the know on future updates.

If you experience excessive leaking, please discontinue use, save the affected Pod and packaging and reach out to us by calling NJOY ® Customer Service at 833-ASK-NJOY ® (833-275-6569) for assistance.

NJOY ® products are for use only by current adult smokers and vapers. ­­­­­­No NJOY ® product is a smoking cessation product nor is any NJOY ® product intended as such. If you seek to quit all use of nicotine, please consult with a healthcare professional or visit www.quitassist.com .

You cannot change your first or last name on njoy.com for your account security and for age verification integrity. We apologize for any inconvenience this may cause.

At NJOY, we only sell our products to adult smokers and vapers who are 21 years of age or older. To ensure we meet this commitment, we have partnered with best-in-class identity verification providers to confirm that the user is 21 or over by checking the provided information against various public records.

No, NJOY ACE PODS are not refillable. ACE PODS are designed to work with NJOY e-liquids in order to maintain product quality and consistency. Do not attempt to open a pod or add liquid.

NJOY ACE (pods and batteries, all flavors and nicotine levels): U.S. Patent Nos. 11,202,470; 11,497,864; 8,365,742; 8,393,331; 8,490,628; 8,689,805; 8,893,726; and 8,899,239. If you …

NJOY ® e-liquids are formulated and blended with domestic and imported ingredients, including U.S.P. vegetable glycerin, propylene glycol and tobacco-derived nicotine.

Affiliate brands include on!, Skoal, Copenhagen, Red Seal, Husky, Marlboro, L&M, Parliament, Virginia Slims, Black & Mild and NJOY. WARNING: This product contains nicotine. Nicotine is an addictive chemical.