Inbound vs Outbound Calls: What's the Difference?
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Inbound vs Outbound Calls: What's the Difference?
Inbound and outbound calls serve different purposes and thus require different approaches. So, to properly manage your business’ calls, it’s important to understand the difference between inbound vs outbound calls. Inbound calls are those traveling to your business, meaning you wait for customers to contact you. As such, these types of ...
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