Get to know the workforce management (#WFM) solution with the highest customer satisfaction ratings in the industry. It’s WFM made easy. https://bit.ly/3y9Zyn5 | Verint
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Reduced costs, increased agent capacity, and improved NPS. 🔥📈 Maria Arp, WFO Program Specialist at MSC Industrial Supply Co., explains how their unique approach to quality management with Verint Quality Bot has resulted in significant positive results for the company. Learn More: Verint Open Platform: https://bit.ly/41ZQNhg Verint Quality Bot: https://bit.ly/3Rq5Ucx | Verint
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Your #contactcenter employees have had to adapt to wild swings in contact volume, the need to social distance and working from home. Learn how Verint #WFM can help you manage your employees from anywhere: https://bit.ly/2UmqLo6 | Verint
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Introducing the Verint Forecasting Bot and Extended Forecasting Bot. With these bots, you can deliver the most accurate forecasting without requiring your workforce management teams to be #AI experts. Our Verint Specialized AI Bots don’t just support agents and customers, they support all business functions across the organization. Are you ready to drive better outcomes and improve #CX automation? Watch the video to learn more ⬆ | Verint | Facebook
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Surface Insights with Verint’s Patented Speech Analytics Technology. See how Verint’s technical approach makes its Impact 360 Speech Analytics solution the easiest way for users to a) understand the drivers of issues critical to your business and b) surface the issues you didn’t even know existed. | Verint
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AI business outcomes from real customers using Verint IVA  A healthcare brand automated evaluation of 100% of interactions, increasing supervisor capacity by 33%. See how your business can generate AI Outcomes, Now. ➡️ https://lnkd.in/gBTAng8x | Verint | Facebook
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Meet the Verint Containment Bot 烙烙 If you want to deliver exceptional self-service to your customers while also reducing the number of interactions that are needed to transfer to a human agent in the contact center, this bot is for you. Verint’s Containment Bot will provide accurate, personalized answers on your customer’s device and channel of choice – and it’s easy to train. Watch the video above for a full introduction ⬆️ | Verint | Facebook
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