Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences
1:35
Microsoft BlogsJeff Comstock
Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences
Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers generative AI to every customer engagement channel. With general availability on July 1, this standalone Contact Center as a Service (CCaaS ...
Jun 4, 2024
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